When support ?
|Car lies on the roof||❌||Please use a wrench to flip your car by looking on the tires.|
|Car is bugged in the ground||❌||To get a car out of the ground, you can try to put items (like a fireplace or barrel in the car) to move it on the ground|
|Car disappeared in Base||❌||A car can disappear for various reasons, this can also be caused by some known DayZ bugs. The use of vehicles is at your own risk.|
|Streamsniping||✔️||You need a clear evidence of this|
|Illegal Base Raid||✔️||Items are only refunded with a screenshot/video of the base.|
|Tent not degradable||✔️||No tents from other players|
|You get no money from the trader||✔️||With video evidence only! Use shadowplay or similar for this|
|Corpse is gone||❌||/|
|Items stolen at the safe zone||✔️||No refund! However the player is punished.|
|Issues with Carkeys||❌||/|
|Items stolen through wall||❌||Each player is responsible for how he builds his base. When building, make sure that it is safe.|
Where do you receive support?
|TeamSpeak||Join our TeamSpeak and wait in the "Warte auf Support / Waiting" channel. As soon as someone is there, he will help you.|
|Discord||To get support in Discord, please open a new ticket in the Ticket Channel.|